So a few days later I call up T-mobile telling them about the power level problems. They say they will send me a new battery, so ok, I'm happy...hopefully this will fix the problem
Battery comes by UPS next day, but it's dented! Definitely a refurbished model...I put it in the phone anyway...problems still persist...I literally watch the battery meter go down....
the "replacement" dented, refurbished and scratched battery they sent (u can't see it, but look closer u see small dent marks and black tape covering it)

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