Plan of Action

Honestly, I hate going into stores and complaining. It's a stressful experience since no one really wants to help you after they made the sale. At the time of sale, they'll promise you anything, afterwards it's more like "do I know you?"

So I plan on calling my sales guy who sold me the G1 over the phone first to ask him if I can have an exchange if I bring everything in. I want to have as less time spent in the store arguing as possible, that way I also won't be intimidated by the 3 other sales people looking at me giving me reasons why I can't exchange my phone.

So I should take care of this over the phone and simply go to the store and exchange....
sound easy? definitely not