so the "replacement phone" finally came...
It came in a brown UPS box. Nothing but the barebones Phone
Problems I see already
1. some of the keys are stuck (i can't really press the "I" button on the keyboard
2. there's small scratches on the inside back side
3. This little metal piece is not aligned like it was with my original phone
I'm calling T-mobile up to definitely complain. I paid for a "new" phone and they send me a used one to replace the defective one.
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