Friday, December 5, 2008

Refurbished phone!?

So next day, I call T-mobile up and ask for a replacement phone. I tell them to please throw in a free back cover since I've taken it off so many times, it's become warped and dented. They say they don't even have back covers in stock to give out.

ok, fine, I'll buy a back cover for $20 on-line. Then they tell me that there's a good chance my replacement phone is "refurbished" Did I pay $220 for a refurbished phone? what!!?

I'm starting to get really mad at the fact that I should have known getting things when they first come out is a mistake...though it is fun to see technology as it unfolds....

The T-mobile cs support are extremely nice. It's like I don't even want to yell at them, but c'mon...a refurbished phone when I paid for a new working (not defective) phone.

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